Welcome to our online store!


Phone Number: 1300 859 808
Hoppers Crossing:15/428 old Geelong road,hoppers Crossing,Vic 3029

Ringwood Store:160 Maroondah Hwy, Ringwood,Vic 3134,Australia

Dandenong Store:178 princes Hwy,Dandenong,Vic Australia

PRESTON Store:216-218 Bell Street, Preston, 3072,Vic Australia



At the moment shipping is only available within Australia.

Items general dispatched within 3-4 business days after payment is cleared. Delivery usually takes approximately 3-7 working days. Buyers will be able to trace the delivery online during the entire shipment with a unique tracking number.
Buyers have the responsibility to provide us with the correct delivery address on checkout page before payment, any changes of address after check our will not be considered as valid unless notify us with writing.  
Baby-Direct is not liable for any delay, losses and/or damage of items due to changes of delivery address after check out, or mistakes made by buyers.

Re-delivery fee will be charged on buyers for item that is undeliverable and /or returned to Baby-Direct due to incorrect delivery address or unsuccessful delivery.

Items will only be delivered during normal business hours (9am to 5pm) on weekdays. Delivery is not available on weekends, Public holidays or after business hours.

Pick up is welcome for buyers from Melbourne from our Shop in Richmond.
Items will only be dispatched after payment is cleared.